Guide to Email Accounts

1 Oct 2010 12:00 AM Guide to Email Accounts

At home or the office - There are a few different email receiver programs you can have set up on your computer to receive emails. The most common one is MS Outlook, and Outlook Express, where you can customise it to receive any personal emails as well as business email accounts. Most new computers and MS office programs come with the software for free.

What is an Email Address?

Personal Email Address – A personal email is the address people use to correspond to you. It identifies to others who the user is and where on the web your address is. Most people have a personal email address that is provided to them from there internet service provider. For example john@bigpond.com.au. John is your user name and bigpond.com.au is the internet service provider address. These email addresses are generic and don’t really identify the person or who they represent.

Business Email Address – A business email address is similar to a personal email address, except that it’s a more professional way of communicating with your clients/customers when conducting business. A business email identifies you and who you represent. For example, john@inology.com.au indicates the user “John” and the business he represents “Inology.com.au”. People receiving emails from john will know it’s a business email, and are also able to go to the website identify the business he represents. In general, business emails lend credibility to the website and the sender.

Choosing Email Addresses

Create department related addresses - email addresses used specifically for business purposes. For example, subscribe@yoursite.com.au - used for subscriptions, accounts@yoursite.com.au - used for paid services/billing, support@yoursite.com.au - used for customer support etc. Work out what you may need and create your email address accordingly.

Create a personal address – Personal email addresses usually include your first name, are used for personal contact between staff members and clients. For example, karen@yoursite.com.au. Usually personal email addresses are used for contact where you want to personally identify yourself, and not just a department of the business you represent.

Accessing Your Email

At home or the office - There are a few different email receiver programs you can have set up on your computer to receive emails. The most common one is MS Outlook, and Outlook Express, where you can customise it to receive any personal emails as well as business email accounts. Most new computers and MS office programs come with the software for free.

Setting Up Your Software

The following links are guides to help you setup your new email account on your computer:

Note: For Inology hosted clients please use the following:

  • Type of account is POP3.
  • Incoming Mail Server (POP3) is mail.yourdomain.com.au. For example: mail.inology.com.au.
  • Outgoing Mail Server (SMTP) is your ISP’s outgoing mail server. For example: mail.bigpond.com.
  • User Name is your full email address.
  • Password is what is allocated.

Remote access – (Webmail)

Most internet service providers allow remote access to your emails, which means you can read and reply to your emails from any computer around the world with an internet connection. All you will need is your user name and password.

Note: For Inology hosted clients go to http://webmail.yourdomain.com.au for example http://webmail.inology.com.au.  Your user name will be your full email address and password will be what is allocated.